MyChart Billing

Billing - Manage Your Medical Finances

Please be advised, WellStar's MyChart is intended to communicate with internal providers only.

IF YOU ARE EXPERIENCING AN URGENT MEDICAL PROBLEM, CALL 911 OR YOUR PHYSICIAN'S OFFICE IMMEDIATELY.

Billing statements will appear after we have received a response from your insurance. There are a few reasons why your billing statements don't appear in MyChart;

  • Third Party services such as; imaging, lab or ED visits will not appear in your MyChart account, these are billed separately.
  • Your account is in bad debt.
  • Charges available in your MyChart account are for services provided by WellStar Health System and its employed physicians. Patients may receive paper bills from other provider groups if those services are not provided by WellStar Health System employed physicians; such as ED visits, lab or imaging tests, or if they are a homecare patient.

    If you have questions or concerns regarding your account, please contact our Customer Service Department at 470-245-9998.